Customer satisfaction is important to us.
Due to hygiene and safety reasons, intimate products cannot be returned after delivery unless they arrive damaged or you receive the wrong item.
If you receive a damaged or incorrect product, contact us within 24 hours of delivery with photos or videos.
Approved refunds or replacements will be processed after verification.
Shipping charges are generally non-refundable unless the error was on our side.
Customer satisfaction is important to us. Due to hygiene and safety reasons, intimate products cannot be returned after delivery unless they arrive damaged or you receive the wrong item. If you receive a damaged or incorrect product, contact us within 24 hours of delivery with photos or videos. Approved refunds or replacements will be processed after verification. Shipping charges are generally non-refundable unless the error was on our side.